Terms + Conditions

Class Pack Expiry Periods

Please note we have strict expiry periods for our classes. This is to encourage regular class attendance and your commitment to movement.

New Client Offer (3 classes for $40) - 10 days from purchase date

Single Class - 1 month from purchase date

Block of 10 Classes - 6 months from purchase date

Private sessions - 6 month expiry from purchase date

Transferring Classes

If you think that you are not going to be able to use your classes within the expiry period, you may transfer these classes to someone else. This is only applicable for single classes, block of 10 classes and private sessions. Please contact us via email if you wish to do this.

Weekly Membership

The Weekly Membership will be directly debited from your nominated credit/debit card every 7 days on the day you start your membership. 

The membership price will stay the same for the length of time that you choose to stay on that membership. Eg, if the membership price goes up, you will remain at the membership price you signed up on.

If you chose to cancel your membership and sign up again in the future, you will have to sign up on the new membership price.

Each membership is entitled to three weeks of holding period per year. This means you can place your membership on hold and return payments on your chosen date at your original membership price. Please contact Nook directly at hello@nookstudios.co.nz with 3 business days notice to place your membership on hold.

There are no joining fees or minimum membership period for weekly memberships. They can be brought and cancelled online through the Mindbody website or App.

Weekly memberships are only valid for one person. They cannot be shared or transferred.

Cancellation Periods, Late Cancellation and No Shows

Nook has a 3 hour cancellation period. If you cancel your class outside of this window, there will be no penalty and your class will remain on your account.

If you cancel within the 3 hour cancellation period or you do not show to class, your class credit will be used.

Penalty Fees for Weekly Memberships

If you late cancel or do not show on a weekly membership, you will be charged $10. This will be directly debited from your nominated card.

Runnings of the Studio

Nook is situated inside of the Natural Fit gym which has doors that lock at automated times. If you are a regular, please arrive before your class start time to make sure you are granted entry. If it is your first visit to Nook, please arrive 10 minutes early so we can show you to the studio and go through any pre classes questions. If you arrive after your class has started, you may not have entry to the studio.

If you have any injuries, pains or concerns that you think will hinder your ability in class, please speak to your instructor before class starts. We will always try our best to give options and progressions where we can. Please enter every class with caution, if you are not feeling well or don’t feel up to taking a class, we ask that you stay home and join back in when you are ready.

We have bathroom and shower facilities located downstairs in the Natural Fit gym. You have full access to these facilities. Please bring your own towel and shower supplies. 

Covid-19 Policy

Under the regulation of the New Zealand Government, anyone who comes to Nook must have a vaccine passport. You will be required to show this on your first visit. Once we have sited your vaccine passport, you will not need to see it again.

Please wear a face mask when you enter Natural Fit until you get to your mat space within Nook. Once you are on your mat, you may remove your mask. On the way out, please follow the same protocols.

If you are feeling unwell, have been notified as a close contact or are awaiting a covid-19 test result, please do not come into Nook. 

What to Bring

We have mats laid out which follow strict Covid-19 distancing guidelines. You are welcome to also bring your own mat and lay it on top of the mats provided.

Bring along a drink bottle and a sweat towel if you require it.

There are cubbies at the bottom of the stairs. Please leave anything you don’t require during class here as the studio space is limited.